Privacy Policy

Privacy Policy:

At CaribMall, we are committed to protecting your privacy and ensuring the security of your personal information. The privacy policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing CaribMall, you consent to the practices described in this policy.

  1. Information We Collect:

    • Personal Information: When you create an account or make a purchase, we collect certain personal information, including your name, email address, contact details, and billing/shipping address.

    • Payment Information: To process your orders, we collect payment details such as credit/debit card information or other financial account details. However, we do not store your payment information on our servers. We utilize a secure third-party payment processor to handle your payment transactions securely.

    • Log Data: We automatically collect certain information when you use our website, including your IP address, browser type, referring/exit pages, and timestamps. This information is used for website analytics, troubleshooting, and enhancing user experience.

  2. Use of Information:

    • Personalization: We use your information to personalize your shopping experience, including displaying relevant products, recommendations, and tailored offers.

    • Order Fulfillment: We use your information to process and fulfill your orders, including communication regarding order status, shipping updates, and customer support.

    • Communication: We may use your email address or phone number to send you promotional offers, newsletters, and important updates about our services. You can opt-out of these communications at any time.

    • Improving Services: We analyze aggregated data to understand customer preferences, usage patterns, and market trends. This information helps us improve our website, product selection, and overall services.

  3. Data Sharing and Disclosure:

    • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, and customer support providers. These service providers are contractually obligated to handle your information securely and only for the purposes outlined in this policy.

    • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or to respond to valid government requests or legal claims.

  4. Data Security:

    • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

    • However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

  5. Cookies and Tracking Technologies:

    • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can modify your browser settings to manage cookies or opt-out of certain tracking technologies, although this may affect your ability to access certain features of our website.

  6. Children's Privacy:

    • CaribMall is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete it from our records.

  7. Changes to the Privacy Policy:

    • We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns about our privacy practices, please contact us through the "Contact Us" page on our website. We will be happy to assist you.